The Certificate IV in Leadership and Management BSB42015 course qualification is intended to provide a flexible general purpose pathway in the business services industry. It’s an ideal course to undertake if you’re aspiring to role as a Supervisor, Team Leader or Manager.  If already in a management position why not formalise your skills set with a recognised qualification.  You can save by enrolling in the full course or you can study one unit at a time.

Trainees may benefit from improved job prospects or employment opportunities through this flexible online course and there are no pre-requisites other than a reasonable level of English and numerical literacy.

It is 100% online study (either Windows 7, Vista, XP or Mac OS x 10.5 or newer) allowing for flexibility while fitting around other life commitments but hard copy prints of the course units are available.  The course content provides for a broad range of skills needed to be an effective manager, supervisor or team leader.  12 units require completion in order to achieve the qualification, that’s 4 core units and 8 elective units.  The unit choices are listed below.

Core Units

  • BSBLDR401 Communicate effectively as a workplace leader
  • BSBLDR402 Lead effective workplace relationships
  • BSBLDR403 Lead team effectiveness
  • BSBMGT402 Implement operational plan

Elective Units

  • Group A
    • BSBFIA402 Report on financial activity
    • BSBINN301 Promote innovation in a team environment
    • BSBLDR404 Lead a diverse workforce
    • BSBMGT403 Implement continuous improvement
    • BSBREL402 Build client relationships and business networks
    • BSBRSK401 Identify risk and apply risk management processes
    • BSBWOR404 Develop work priorities
    • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • Group B
    • BSBADM409 Coordinate business resources
    • BSBCMM401 Make a presentation
    • BSBCRT401 Articulate, present and debate ideas
    • BSBCUS401 Coordinate implementation of customer service strategies
    • BSBCUS402 Address customer needs
    • BSBCUS403 Implement customer service standards
    • BSBINM401 Implement workplace information system
    • BSBLED401 Develop teams and individuals
    • BSBMGT401 Show leadership in the workplace
    • BSBMGT404 Lead and facilitate off-site staff
    • BSBMGT407 Apply digital solutions to work processes
    • BSBMKG413 Promote products and services
    • BSBPMG522 Undertake project work
    • BSBRES401 Analyse and present research information
    • BSBSUS401 Implement and monitor environmentally sustainable work practices
    • BSBWRT401 Write complex documents.

The course is currently offered via Online e-Learning for $1445 fully inclusive, and additionally, hard copy of units can be purchased at $30 per unit + postage or as a package for $1745.  Online single units can also be purchased one (or more) at a time for $139 per unit.  If studying the full course you have 12 months for completion. If studying one unit at a time, you have 3 months per unit for completion.  RPL is $595.

Click here to access the Unit Chooser form (please email this to us once you’ve chosen your units)

Click here to see a Fact Sheet.

Click here if you are seeking this qualification or units through RPL

By completing the full course, your qualification could lead to a new career or you can use it towards further studies.  Experienced trainers are available online if you require guidance as you progress through your course.  .

To enrol please click on the green Enrol Here button then email us the completed Unit Chooser Form.


  Back to Course Index Page