- Online e-Learning - $1,445 full course
- Distance Learning - $1,745 (Distance Learning is full online access + printed copies of the units)
- One unit at a time - $139 per online unit or $179 with hard copy provided
- Instalments - a Pay-by-the-month option is available on the full course fee above + a $40 administration fee ($0 interest). Four months is the maximum term for this instalment option (application form below)
- RPL - $695 - Recognition of Prior Learning - in part or in full available - experience of 2+ years in a debt recovery/credit-related role required (application form below)
Completion time: If studying the full course you have 12 months for completion of the 12 units. If studying one unit at a time, you have 3 months per unit for completion. RPL process is approximately 2 to 3 weeks but any additional study units will take additional time.
Pre-requisites: There are no pre-requisites to study this course. This qualification is an entry level qualification designed to provide you with the skills and knowledge needed to fill a variety of credit related roles across a range of industry sectors. Successful completion of this qualification also meets the minimum education standard for non-mortgage responsible managers and credit representatives as required by ASIC RG206.
DESCRIPTION:This qualification is suitable for:
- Loans officer or Responsible Manager for Asset Finance, Micro lending, Leasing Finance, Credit Repair, Personal Loans or Car Finance to be ASIC compliant.
- Those currently working for a mortgage manager, bank, credit union, building society, leasing company or similar in an admin or back office role and who are seeking to formalise or advance their skills; or
- Those seeking to find employment as a Credit Officer, Collection Officer, Loans Officer, Credit Team Leader or Salesperson involved in leasing or credit; or
- Those outside or new to the credit industry who are considering entering the finance or credit industry in an administrative or possible sales capacity.
UNITS:This comprehensive course was previously coded FNS40115 and has now been superseded by FNS40120. It has 12 units (9 core units and 3 elective units). The core units cover as follows:
- FNSCRD401 - Assess credit applications - How to assess and verify information provided in credit applications, establish credit terms and limits, and notify customers of credit application outcomes.
- FNSCRD402 - Establish and maintain appropriate security - How to determine and implement appropriate security options in relation to individual customers to protect the organisation against loss and exposure.
- FNSCRD403 - Manage and recover bad and doubtful debts - Correctly identify outstanding debts, negotiate with customers and ascertain means of recovery using recovery actions in line with relevant credit policy.
- FNSCRD404 - Utilise the legal process to recover outstanding debt - Correctly initiate and complete the legal process relating to the recovery of outstanding debt when briefing legal practitioners.
- FNSCRD405 - Manage overdue customer accounts - Correctly initiate and complete the management of customer accounts which have outstanding payments.
- FNSCUS402 - Resolve disputes - Investigate, negotiate and resolve disputes between financial services customers and organisations.
- FNSINC411 - Conduct work according to professional practices in the financial services industry - Identify industry professional approaches to procedures, guidelines, policies and standards, including ethical requirements.
- FNSORG411 - Conduct individual work within a compliance framework - Assist in maintaining organisational and individual compliance while carrying out duties.
- FNSRSK411 - Apply risk management strategies to own work - Interpret an organisation's financial risk management strategies in terms of own work and effectively use risk mitigation and elimination techniques and tools.
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