Here are some real testimonials from trainees who have either completed one of NFI’s recognised courses or attended one of NFI’s workshops.

For Marketing Handbook testimonials, scroll to the bottom of the page.

Liz was absolutely delightful, not to mention insightful, easy to listen to and engaging. I found this course extremely helpful in understanding the role of a mortgage broker. Was very impressed, thank you.

Cert IV FNS40815

All topics helped me and gave me knowledge to start my career.

Cert IV FNS40815


Peter, thanks once again for your efficient service and prompt attention. I will be sure to recommend more people to you in the future.

FNS50315 Diploma

Even though I work in the industry already, I thoroughly enjoyed the course. I was engaged and learned. Thank you..

Cert IV FNS40815 workshop

Thank you so much for your prompt response. You are an excellent marker. The National Finance Institute is lucky to have someone as efficient as you.

Diploma of Accounting online study

The course was fantastic. Liz was excellent, made the topics very interesting, so it was easy to understand.

Cert IV Mortgage Broking, Workshop

Fantastic real life scenarios and actual practical experience. One of the best trainers in my long professional career as a chartered accountant. Thank you Liz!

Cert IV Mortgage Broking, Workshop

“Peter, thank you for your time the past few days, it was awesome to engage with your experiences and knowledge, and I truly learnt so much that I know with certainty will help me grow.

Finance Manager

As someone new to mortgage broking, I found the topics very valuable to me. And in last topic Peter gave us advice on how to build up and maintain our client base. I think this is very valuable to me. I’m so glad to spend these 3 days with Peter. I have learnt a lot, not only the techniques but also he gives us a lot of advice on how to be a good broker. A great experience.

Cert IV Mortgage Broking workshop

I love this course and it proves to be beyond my expectation. Thank you very much Peter. How to touch and retain our clients was the most valuable topic to me.

Cert IV Mortgage Broking workshop

Fantastic choice to choose this course. Much appreciated and thanks! Keep in touch!

Cert IV Mortgage Broking workshop

Excellent trainer, loved every minute of the course!!! Fine food, amazing venue.

Cert IV Mortgage Broking workshop

Liz is superb, she is perfect for the role, very approachable, genuine, caring and articulate. I wish there was more publicity about the Diploma workshop being suitable for commercial lending. If I knew I would have stayed for the Diploma.

Cert IV Mortgage Broking workshop

Personally, I think it’s good to attend the workshop instead of doing it online as you can learn a lot from other members’ questions and experiences.

Cert IV Mortgage Broking

I just wanted to thank you Peter very much for the fantastic Cert IV course you provided over the past 3 days in Melbourne. I have to say that it was one of the most interesting and well presented courses I have been on (and I have been on many – especially IT ones!). Your obvious passion, expertise and real-life examples were much appreciated!

Cert IV Mortgage Broking

I had a minor heart attack when looking over the course content at home. But at the workshop Liz presented the information in a clear and concise way, which finally helped me to understand the finer details of the assignments.

Diploma Mortgage Broking

Liz was an excellent trainer, gave me confidence to start my new venture. Can’t wait.

Cert IV Mortgage Broking

Liz is incredibly knowledgeable and has a great presentation style. For dry content she certainly makes it a fun environment.

Diploma Mortgage Broking

It has been a pleasure studying through you. Alison was great. Very quick to respond to my questions and very helpful when I didn’t understand things.
Thank you so much for making my studying easy and such a pleasurable experience.

Diploma of Accounting, online

Fantastic, couldn’t imagine doing this by correspondence. Face to face course was amazing.

Diploma Mortgage Broking

It was very useful for me and I am so happy to have Liz’s class.

Cert IV Mortgage Broking

Liz was good. Lots of industry experience clearly helps.

Cert IV Mortgage Broking

I would like to commend your organization on the layout and interface used in the online course Certificate 4 Accounting as well as the swift service. The interface is very streamlined, logical and user friendly.

Cert IV Accounting, online

Just a quick note to say a big THANK YOU for your assistance, support and understanding throughout my enrolment with the Cert IV mortgage broking course.

When it comes to studying new things, my preference is to learn in a workshop setting (which you do offer). But my mentor chose to pay for and enrol me in the online course, so I didn’t have much say in the matter. As I have no previous industry experience, I found the course challenging, but not too over-whelming. The material was presented in an easy-to-follow format, and it has helped me learn the basics of becoming a mortgage broker. I am especially impressed by how you were able to put yourself in my shoes and understand me. I can’t wait to start on the Diploma, knowing that I can call on you for assistance if I get stuck.

Cert IV Mortgage Broking, online

The best aspect of the training was the ability to ask questions and hear others ask also, and to get answers on the spot while it was relevant

Diploma workshop

Liz was brilliant, clear and concise. Made the training enjoyable but also I personally learnt a heap.

Diploma workshop

Fantastic course, so glad I changed from Kaplan.

Cert IV workshop

Excellent presentation skills; course material was explained very well.

Diploma workshop

The course covered the info well. Love it and recommend to others.

Diploma workshop

Trainer was brilliant!. Professional, engaging 100% of the time. Spoke clearly and made me feel extremely at ease in the class.

Cert IV workshop

Fantastic course! Liz encouraged us to speak up when not sure about something, very friendly, relaxed and professional!

Diploma workshop

I attended just the one day “top up” for the Diploma course. The content for the day was exactly what I wanted so that I can complete my Diploma studies.

Diploma workshop

Very clear trainer with informative instructions in relation to this course; Would highly recommend.

Diploma workshop

Liz is an outstanding and engaging trainer with a deep knowledge of the content and industry. One of the best educators I have experienced.

Diploma workshop

Great webinar, information was very informative.


Training online was easy, friendly website and instructions even a layman can understand. Nice course content and practicable course module. Thanks for all your help and if anyone else interested would definitely recommend you guys

Cert IV online

I have learned a lot from this course, thanks for providing such an excellent course. I hope I can find a mortgage broker job with my knowledge.

Cert IV online

I have been impressed with the professionalism of NFI at all stages of the course and I will be recommending your institution to people I meet that are thinking about mortgage broking as a career.

Cert IV online

Thank you for the course, it was great. Peter was the consummate professional.

Cert IV

The trainer proved to be very knowledgeable, enthusiastic and helpful. It made the four days very enjoyable. Thank you and well done.

Cert IV

Very good teacher. I have learnt a lot this week, even though the material was not new to me.

Cert IV

Excellent presenter – would thoroughly recommend this course

Cert IV

The course was very informative and well presented. A pleasure and very helpful.


Excellent facilitator – great presentation.


Very good fun and easy to understand.

Cert IV

The course was fantastic and the lecturer was wonderful in every aspect.


Thanks a lot for emailing me the certificate. It is really a great course as the materials are organised. And I have also reviewed all the comments of assignment and exercise and it does help me to take points. Thanks again. I will come back to you guys when I need further professional knowledge.

Cert IV online

I have gained a fantastic understanding of the mortgage industry and believe that this course is an excellent preparation for any individual, like me who wants to enter the industry and be successful. Thank you for delivering the course material in easy to read text and for the invaluable research tool it will become for reverting back to at a later stage. In closing I would like to thank you for allowing me the flexibility to complete this course as an external student and have enjoyed it immensely.


Very good style, trainer listens to students and interacts very well. Good material. Best course attended in a long time, thank you.


I thought the trainer was brilliant. The way she presented material helped make sense on how to implement in business. It gives you the confidence to then go ahead and self-learn for the future.


I have really enjoyed the course and found the NFI program to be very comprehensive with practical ‘hands on’ advice that will serve me well as I begin my career in the mortgage industry. This is only the start of my training and I know I have a lot to learn! At least I know I am off to a good start.


Thank you for the fantastic facilitation of the Cert IV in Financial Services. I really enjoyed the day (RPL workshop) and was very impressed with your style of teaching. It made what would normally be ‘dry’ content into a really engaging and interesting course. So thank you! I will definitely be recommending your company for future training requirements.


Presenter experience was very valuable. Materials excellent – easy to understand. Great resource.


If the presenter had little experience this would not suit me. Peter’s stories, examples and experience were a great value add.


Very educational through (trainer’s) own experiences. Made it easier to relate to scenarios that we may be presented with in real life. Extremely professional.


The training session was very informative and the presenter was knowledgeable and approachable. He made sure to keep the tone light and fun despite the seriousness of the content. This made it easier to keep focused.


Full of stories and humour which makes difficult terminology and concepts become real and not theoretical. I really loved it ….. and handbook is fantastic as all information is there to look up, thank you.


Trainer was very informative and had a very good grasp of all topics presented. Very happy I chose the classroom option of the course.


I really found the training exceptionally good, in depth and realistic. Easy to understand.


I do a lot of extra training [courses] at work and this has been the best course I have been on in a long time.


I just want to thank you for the efficient handling by NFI of our WA supplement and Cert IV upgrade. As you know we are powering along very well at the moment with around 25 brokers in my team nationally. When I sat in your classroom just on 4 years ago, I had no idea that my business would have grown to where it is now. Thanks for the great training you provided back then. It was an excellent platform to launch my career from.


“I have today received my exam results which will complete this program for me. Many thanks to the Trainers involved and their preparedness to address issues raised by students, it has been most helpful. I have certainly gained a much better understanding of this area because of this program.


This was a very relevant and well presented course. I enjoyed it and learned an enormous amount of new knowledge.


I enjoyed studying the Cert IV in Financial Services as it was so practical, easy to follow, comprehensive and I feel has given me good grounding. My trainer was very helpful each time I contacted her. Thank you for making the journey a smooth one.


Trainers obviously have a lot of experience in this field which gives great weight to everything said.


Good teaching styles, very knowledgeable and ongoing supporting documentation very thorough. Thank you so much for this!


I’m new to the industry and thoroughly enjoyed the training.


Anecdotal input invaluable. Keep up the good standard.


Very professional and easy to understand.


I found the course very informative and the one on one aspect cleared issues immediately. I recommend it to all!


Very diligent to all trainees’ needs.


I found the practical case studies particularly helpful.


Due to the small groups, information was easy to understand.


Well presented and extremely informative.


Hard to improve upon. Ten out of ten. Fantastic!


Excellent. I really appreciated the real life examples outlined to correlate with each learning module.


Insightful in expectations and how to keep clients happy – great motivating ideas.


We are a husband and wife team, totally new to mortgage broking. We have resigned from our IT jobs and have gone into mortgage broking full time to give it our best shot. After some research, we decided to make your Handbook our bible. We are going to implement it to the letter and spirit and with full energy and faith.

Mortgage Avenue

Your handbook is totally focused and relevant to the marketing efforts of mortgage brokers. We have already started to implement just a few of the many ideas and programmes and have no doubt that positive results will follow. An excellent product that I strongly recommend to all brokers.

First Choice Home Loans

A great resource that puts the essentials of mortgage broking marketing into one, easy-to-read handbook. While it isn’t rocket science, the handbook provides the fuel to propel an average business to improved heights.

Mortgage Maze

Really good

For a quick short course, everything was really good

Telephone techniques

If you are a student, let us know, what do you think?

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